Field Service Technician (m/f/d)

Field Service Technician (m/f/d)

80–100 %, immediately or by arrangement, Widen AG (Zurich region) – with assignments at customer sites

What awaits you at Aliva

Aliva is a Swiss mechanical engineering company with a team of around 30 people, part of the international Normet Group with 1,800 employees. We develop and build machines for shotcrete, which are used worldwide, including in tunnel construction and for securing excavation pits.

Our machines run where downtime is expensive: in tunnels, on construction sites, often far away from Widen. When one stops, you are the person who comes. You are the face of Aliva to the customer – and often the reason why they order from us again next time. Service is an area that we are expanding. For this, we are looking for you.

What you do

• You independently carry out maintenance, overhauls, and repairs on rotor machines and associated systems – at the customer's site and, if required, at our plant.
• You find faults directly on the machine and resolve them: mechanically, electrically, pneumatically, and depending on the machine, hydraulically.
• You install new or overhauled machines at the customer's site, test them, commission them, and document the functional check.
• You document every assignment completely and promptly: work performed, identified defects, spare parts used, working hours, and recommended next steps.

In addition, there are two things that make this position special:

• You are more than just the mechanic to the customer: You instruct operating and maintenance personnel, train them in safe operation, maintenance, and wear parts – and advise on machine condition, maintenance needs, and improvements.
• What you see in the field does not stay in the field: recurring problems, technical anomalies, and suggestions for improvement go from you directly to Technical Support and Engineering. In complex cases, you solve them together.

What is important to us

We are a small team. Therefore, how we work together counts.

• We stand by our commitments. If something does not work as planned, we address it early on.
• We address things directly – openly and respectfully. Even towards the boss.
• We think beyond our own area and keep the other teams, the service, and our customers in focus.
• We decide independently where possible. Ask questions where necessary.
• We want to develop further. We help each other – the drive comes from everyone themselves.

What you get

• A lot of independence: On the construction site, you decide. And a team in Widen that you can call at any time if you get stuck.
• Variety that doesn't need to be invented: different construction sites, different people, different problems.
• A supervisor who gives you clear and honest feedback and supports you in your development.
• Development opportunities that suit you – whether towards leadership, technical specialization or, if you wish, also in an international environment.

And all with attractive framework conditions: 40-hour week with annual working hours, at least 25 vacation days, very good pension fund conditions, fully covered accident and daily sickness benefit insurance, service vehicle, free parking spaces, and discounts in the employee restaurant.

What you bring

• A basic technical education, for example as a construction machinery or agricultural machinery mechanic, polymechanic, or automation technician.
• Experience in service or maintenance of machines, including hydraulics and electrics. Ideally, you know construction machinery or construction sites from the inside.
• Confident handling of technical drawings, schemata, and parts lists. You document cleanly, even after a long day.
• You enjoy working alone and deciding on-site – and you know when to call.
• Driver's license category B and willingness for assignments with overnight stays, in Switzerland and abroad.
• Good German and English skills; French or Italian are a plus on our construction sites.

What this position is not

Not a job for someone who wants to be home every evening at five or finds a construction site in a tunnel unpleasant. You are on the move, it is loud, it is dirty, and sometimes things have to move fast. And if you also dislike sentences like "That's not my job" and "We've always done it this way," then you are exactly right with us.

Sounds good?

Then we look forward to meeting you. A CV and a few sentences as to why this position suits you are sufficient for us. You want to beforehand ei j4id10421529a j4it1040a j4iy26a