Experienced Watchmaker Customer Service

Company Description

The present and future of Audemars Piguet are built through the contribution of all our talents. Inspired by the richness of our past, we are enthusiastic about what we will create in the future. Together, we are resolutely future-oriented and in continuous pursuit of excellence in all our professions.

If our mission inspires you, come pursue your journey within our family so that we continue to create the extraordinary. Let's write the next chapter of your career together!

Job Description

Within our Customer Service Workshop and under the responsibility of the Team Leader, you will join a passionate team, driven by the pursuit of excellence and attention to detail. Your role consists of breathing life back into our timepieces, whether they are contemporary or steeped in history, while contributing to offering an exceptional experience to our clients.

In this context, you will be required to:

• Perform the complete repair of recent and vintage watches, intervening on vintage Manual movements, ultra-thin, perpetual calendar, equation of time, and split-seconds chronograph.
• Diagnose the general condition of watches and analyze their exterior components in order to provide precise and relevant information intended for our clients.
• Guarantee the proper functioning, maintenance, and reliability of your work tools to ensure an irreproachable level of quality.
• Actively participate in the continuous improvement processes of the workshop by sharing your ideas and expertise.
• Continually develop your skills through regular training and the exchange of know-how within the team.

Qualifications

• Holder of a CFC in watchmaking or a training deemed equivalent, you benefit from a solid experience of at least 5 to 10 years within a watchmaking Customer Service.
• You perfectly master the maintenance and repair of complex movements, vintage manual, ultra-thin, perpetual calendar, equation of time, and split-seconds chronograph, as well as adjustment, finishing, and running-in operations.
• You possess excellent skills in dial setting, hand setting, and casing, and pay particular attention to the precision of each intervention.
• Curious and motivated by continuous learning, you like to develop your skills and take on new technical challenges.
• Recognized for your rigor, your sense of quality, and your analytical spirit, you know how to effectively identify problems and provide lasting solutions.
• Team spirit, sense of service, and passion for the profession complete your profile.

Additional Information

What we offer:

• Coverage of health insurance (basic and supplementary)
• 5 annual weeks of vacation and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes
• A contribution to your sporting or cultural activities
• The possibility, depending on the function, to work remotely
• A company restaurant
• An advantageous LPP

Do you wish to express your expertise within Audemars Piguet? Do not hesitate and apply online! We look forward to discussing the opportunities that could correspond to your next professional adventure.

The masculine applies to the feminine.