Electronics Technician / Vehicle Mechanic as Service Center Coordinator (m/f), 80–100%

Your contribution to the future

Our service center belongs to Soltark by Hoelzle AG and is the central contact point for diagnosis and repair of EcoFlow power stations and balcony power plants, for warranty and spare part cases – as well as for individual cable assemblies and item repairs of our Hoelzle vehicle electrics division.

As a coordinator, you will take over the operational organization of the workshop and make a decisive contribution to excellent service quality. The special thing about this role: You coordinate the daily business and create the framework conditions for efficient processes. Shift planning, priorities & quality are your responsibility. At the same time, you remain hands-on. Personnel management is deliberately with the management of Soltark: You focus fully on technical and organizational aspects, without personnel administration.

You do this by taking on the following tasks:

Your tasks

• Carrying out repair work, diagnoses and cable assemblies – you are also actively working yourself
• Operational organization of the service center: shift planning, prioritization and quality assurance in daily business
• Ensuring the fixed workshop capacity for Hoelzle cable assembly and item repairs (around 30 %) – you schedule these blocks and keep them free
• Technical advice regarding repairs, warranty and service cases
• Complaint management and ensuring sustainable solutions
• Spare parts management and resource planning
• Continuous analysis and optimization of service processes – you actively help to build clear processes and transparency

Your profile

• Sympathetic and warm manner in dealing with people
• Technical training or further education in the field of vehicle electrics, house electrics or electronics
• Joy in organization and order: workshop, spare parts and processes are cleanly planned by you
• Experience in after-sales service
• Good oral and written skills in German and English - French is an advantage
• Independent, reliable and resilient
• IT skills: MS Office (Excel, Outlook)

What we offer you

Hoelzle brings power to your career.

With us, you will find a lot of self-determination and a motivated team with first-class employees.

Apply now!

Are you an innovative personality with the ambition to achieve top performance? Are you looking for a team where openness and direct feedback are highly valued? Then we look forward to receiving your application dossier including a cover letter to Philipp Roth [ ].

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