Field Service Technician 100% (m/f/d) - focusing on Central Switzerland

LAUFEN is an internationally leading Swiss traditional brand for bathroom equipment and high-quality fittings. Our products and services stand for quality, innovation and design in the bathroom, in public facilities and in the kitchen. In doing so, we are consistently committed to sustainability as well as ecological and social responsibility. We owe our success to the commitment and daily efforts of our motivated and globally active employees. Do you want to contribute too?

For our customer service, we are looking for a personality as:

Field Service Technician 100% (m/f/d) - focusing on Central Switzerland #

Which area of responsibility awaits you with us:

• Installation, commissioning, maintenance and repair of the entire

product range of LAUFEN Schweiz AG

• Execution of service, warranty and maintenance work on technical products such as shower WCs and multifunctional fittings at the customer's site
• Technical advice and instruction of end customers, installers and specialist partners
• Independent execution of the service assignments assigned by the central dispatch
• Area of operation: Central Switzerland region and Ticino, if required support in adjacent regions as well as for emergency assignments throughout Switzerland
• Management of your own service vehicle including material and own spare parts stock
• Documentation and reporting of assignments in FSM and CRM systems
• Ensuring high service quality as well as a professional customer appearance

What we wish for you in technical terms:

• Completed training as Sanitärinstallateur EFZ
• Place of residence: preferably in the Schwyz, Zug or Luzern area
• Experience and enjoyment in customer service and service
• Very good German skills, good Italian skills an advantage
• Technical understanding and high problem-solving competence
• Independent, reliable and customer-oriented way of working
• Driving license category B
• Confident handling of digital reporting systems (FSM/CRM)
• Flexible for assignments in Central Switzerland, in Ticino and if required throughout Switzerland

What we offer you:

• We offer you a completely equipped company vehicle
• A varied, responsible task in an exciting environment
• Centrally organized route planning and goods supply
• Working hours in the flexitime model (clocking in/out at place of residence)
• Attractive daily allowances for meals, Reka entitlement
• Attractive employment conditions in a long-term oriented, future-proof company

A job for you?
Then we look forward to receiving your complete application documents.

LAUFEN Schweiz AG
Human Resources
Wahlenstrasse 46
CH-4242 Laufen
jobs.hr@laufen.ch